Calls to this number cost 7p per minute, plus your operator’s access charge. We are not associated with Halifax, this is a call connection service.
Solve Banking Problems the Easy Way
Whether you want to submit a Halifax complaint because of a sales mistake, a problem with your PPI policy, or due to being dissatisfied with one of their products or services, a simple way exists of resolving the matter without the need for any complex procedures or long hours standing in line.
You can solve all your problems using the Halifax Complaints Number. If you have any sort of problem, the best way to get help is to use this contact number as you will be provided with the right solution for your troubles.
Important Update: If you’re an existing customer and would like to make a complaint, the local rate number to call is 0113 366 0167. This will be a free call if your package includes minutes to local landline numbers. The national rate number listed on this site can be used for any general enquiries, or to become a new customer.
Reasons to call
Maybe you’ve been the victim of identity theft, or you’re not fully happy with your loan terms. Or maybe you’ve encountered some issues trying to open or close an account. Whatever issue you may have regarding any products or services, the team will be glad to be of assistance.
There are many other reasons to call the telephone number. Maybe you want to get more information regarding some of the products and services on offer, or perhaps you’re interested in one of their new products. You know you can trust the Halifax with any issue you might have. The customer support team covers a wide area of services, and you can get anything from a new mortgage to a PPI claim or a life insurance.
Calling the phone number will ensure that any issues you might have are solved promptly and efficiently. You can always get help, since the customer service number is at your disposal 24 hour a day, 7 days a week, all year round.
Before you call, take a look at the consumer action group website to see whether other consumers have experienced the same complaint in the past and how they managed to resolve it.
A Single Phone Number to Solve All Your Problems
Halifax is one of the few banks in the UK with a fully responsive, as well as extremely helpful customer support service. By simply calling the contact number, you can resolve anything from a general banking issue to complicated disputes regarding your investments, loan repayment insurance, savings or mortgages.
The complaints telephone number for Halifax is 0843 515 8460. You are free to call at any time between 8 AM and 6 PM during weekdays and 9 AM – 2 PM on weekends to have any of your concerns answered. Outside of these times you can use the automated service to access your account details and check your balance among other things.
Filing a Complaint on a Halifax PPI Claim
Halifax complaints regarding payment protection insurance (PPI) are slightly different from regular complaints due to the need for additional details provided through a special questionnaire.
The most common steps for presenting your complaints are as follows:
- Call the dedicated Halifax complaints number, as presented above, or use one of the other means of contacting the bank;
- Be open to discussing the details of your PPI complaint with the operator;
- You will then be guided to download, complete and send the Halifax FOS PPI Questionnaire for a written PPI complaint and await the bank’s decision.
Other Ways to Contact Halifax
Aside from using the dedicated telephone number provided by us for complaints, you can also contact Halifax online by filling in the online complaint form or even write a complaint letter to the official Leeds address.
You will find the Halifax website also provides other helpful information, such as contact details for the Financial Ombudsman Service.
When it comes to Halifax complaints, whether you wish to file them yourself or through a CMC, their friendly and resourceful support team will always be open to finding an amiable solution and helping its clients avoid further difficulties.
Get in touch today for Halifax complaints
If you need help, there are many ways in which you can get in touch. You can give the Halifax a call using the contact number, or you can write to the complaints address. You will be guaranteed to be contacted by one of their representatives in just a few minutes. If you have a hearing impairment, you can contact Halifax by textphone at 08457 32 34 36.
- Call: 0843 515 8460
- Write: Halifax Complaints, PO Box 761, Leeds, LS1 9JF
- Email: Using this online form
Don’t wait any longer – call today for whatever issues you may have! Halifax treat complaints very seriously, and always strive to make their customers fully happy.